ck444bet Privacy Policy

ck444bet is an online gaming and betting platform that offers a range of services to users in Bangladesh, including slots, live casino, and cricket betting. This privacy policy ("Policy") governs how we handle your personal information when you use the ck444bet website and related services.

By accessing the ck444bet website or creating an account, you are considered to have accepted the terms of this Policy. You should also read our Terms and Conditions page for the full terms and obligations related to the service.

ck444bet collects various types of information in order to provide you with its services. The information collected can be divided into two main categories: information you provide directly, and information collected automatically while you use the service.

2.1 Information You Provide Directly

The information you provide when registering an account and using the service includes:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment information related to your bank account or mobile financial service (bKash, Nagad, Rocket, Upay)
• Your preferred language and account settings

2.2 Information Collected Automatically

When you use the ck444bet platform, the following information is logged automatically:

• IP address and device type
• Browser and operating system version
• Session duration and page visit information
• Game play history, betting activity, and transaction records
• Information obtained from cookies and related tracking technologies

2.3 Information Received from Third Parties

On occasion, supplementary information about you may reach us through payment processors or identity verification services. Such information is used only for the security of your account and to prevent fraud.

ck444bet uses collected information only for specific and lawful purposes. Information is never sold or leased to any third party.

3.1 Account Management and Service Delivery

Your information is used to complete your registration, verify login, process deposits and withdrawals, and personalise your gaming experience.

3.2 Security and Fraud Prevention

Specific verification processes are followed to prevent unauthorised access to accounts, money laundering, and identity theft. IP logs, transaction history, and identity documents are used for this purpose.

3.3 Customer Support

When you contact us via live chat or email for assistance, reviewing your account information and recent activity allows us to resolve issues quickly.

3.4 Bonus and Promotion Management

Your deposit and gaming records are used to correctly apply the benefits of the welcome bonus and VIP cashback programme.

3.5 Legal Compliance

Information may be retained and disclosed to meet applicable legal requirements and to respond to lawful requests from competent authorities.

ck444bet does not sell your personal information. However, limited information may be shared with selected partners in the specific circumstances described below:

4.1 Payment Service Providers

The necessary information is shared with the relevant payment institutions to process transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These institutions follow their own privacy policies.

4.2 Game Software Providers

The minimum information required for game operation (such as session ID and bet history) is sent to the servers of the relevant providers, including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe.

4.3 Legal and Security Reasons

We may be required to provide relevant information to competent authorities under a court order, a lawful request from an investigating body, or anti-money laundering laws.

4.4 Business Transfers

In the event of a future business restructuring or acquisition, user information may be transferred to the new ownership. Users will be given appropriate notice in such a case.

ck444bet applies industry-standard security technology to protect user information. SSL (Secure Sockets Layer) encryption is used for data transmission, which prevents unauthorised third-party access during the exchange of information.

5.1 Retention Period

Information is retained for as long as your account is active and thereafter for the applicable legal retention period. Transaction records are generally kept for a minimum of five years.

5.2 Access Control

Only authorised staff may access your information, and the purpose of their access is logged. Passwords and sensitive information are stored in encrypted form — no staff member can read them directly.

5.3 Response to Security Incidents

In the event of a data breach, ck444bet will notify affected users as quickly as possible and will take the necessary steps to minimise damage.

The ck444bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help remember your preferences and session information on subsequent visits.

6.1 Essential Cookies

These cookies are essential for keeping your login session active, completing deposit processes, and carrying out security verification. The service cannot function properly without them.

6.2 Functional Cookies

These cookies are used to remember your language preference, favourite game categories, and display settings.

6.3 Analytical Cookies

Information about which parts of the site are used most and which pages users spend the most time on is used to improve the quality of the service.

6.4 Cookie Controls

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may cause problems with login and payment functions.

ck444bet believes you should have proper control over your own information. Your rights are described below:

7.1 Right to Access Information

You may request at any time to know what information we hold about you. Upon sending a request by email, we will provide the information in a secure format after verification.

7.2 Right to Correct Information

If any information in your account is incorrect, you may request that it be corrected. Changing details such as your name and mobile number may require identity verification.

7.3 Right to Delete Information

When closing your account, you may request that your information be deleted. However, some information must be kept for a specified period for legal obligations, transaction records, and fraud prevention purposes.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing and promotional communications. This can be done through your account settings or by email.

ck444bet strictly prohibits anyone under the age of 21 from registering or using the service. Identity documents may be requested for age verification at the time of registration and at any point thereafter.

If we receive information that someone under the age of 21 has registered an account, that account will be closed immediately and the associated information will be properly deleted.

If a parent or guardian believes their minor child has opened an account on ck444bet, please contact our support team without delay.

ck444bet may update this privacy policy from time to time to improve its service and keep in line with legal changes. If there are significant changes, users will be notified via their registered email or account notification.

The date of the change will be noted at the top of this page. If you continue to use the service after an updated policy is published, you are considered to have given your consent to the new policy.

Visit our About Us page to learn more about ck444bet, including details about its services, values, and commitments.

If you have any questions, complaints, or information-related requests regarding this privacy policy, please contact the ck444bet support team. Our team is available 24/7, seven days a week, to assist in both Bengali and English.